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Executives Remain Wary of Web 2.0 - The Diigo Meta page

www.businessweek.com/...id20070417_670567.htm - Cached

This link has been bookmarked by 6 people . It was first bookmarked on 16 Apr 2007, by Tac Anderson.

  • 11 Nov 07
    ragegirrl
    Adriana Lukas

    Executives report three main uses for Web 2.0 technologies: Seventy percent of companies rely on them to talk with customers. Fifty-one percent use them to talk with suppliers and business partners. And 75% use them to manage internal collaboration. Ma...

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  • 20 Apr 07
  • 17 Apr 07

    • These results surprised one of the study's authors, Jacques Bughin, who's a director in McKinsey's Brussels office. Following the study, he interviewed a number of the respondents. "The reason why blogs and wikis, in particular, aren't well used is that companies are still afraid," he posits. "How do you basically regulate how to contribute?" He also thinks the wisdom of crowds isn't always sharp and that companies are worried about getting bad information on a collaborative document, such as a wiki.



      Another barrier to embracing blogs and wikis: Bughin points out that in a knowledge economy where companies remain hierarchical in structure, knowledge is power. If workers put their most precious information in a wiki, their status within their organization could be threatened. "The problem is that people with heavy knowledge tend to keep that for themselves, because that's the way they define their job," says Bughin. "Put it in a wiki and everyone has it." If he's right, companies serious about embracing these collaborative technologies will need to find a new incentive system for employees.

  • frogpond
    Martin Koser

    Wikis and blogs may be all the rage in the business press, but a new survey indicates that companies are hedging their bets

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  • 16 Apr 07