This link has been bookmarked by 32 people . It was first bookmarked on 19 Apr 2007, by nicola_h.
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28 Sep 16
Rhys Lutsky"For effective training and learning evaluation, the principal questions should be:
To what extent were the identified training needs objectives achieved by the programme?
To what extent were the learners' objectives achieved?
What specifically did the learners learn or be usefully reminded of?
What commitment have the learners made about the learning they are going to implement on their return to work?
And back at work,
How successful were the trainees in implementing their action plans?
To what extent were they supported in this by their line managers?
To what extent has the action listed above achieved a Return on Investment (ROI) for the organization, either in terms of identified objectives satisfaction or, where possible, a monetary assessment."-
- To what extent were the identified training needs objectives achieved by the programme?
- To what extent were the learners' objectives achieved?
- What specifically did the learners learn or be usefully reminded of?
- What commitment have the learners made about the learning they are going to implement on their return to work?
- How successful were the trainees in implementing their action plans?
- To what extent were they supported in this by their line managers?
- To what extent has the action listed above achieved a Return on Investment (ROI) for the organization, either in terms of identified objectives satisfaction or, where possible, a monetary assessment.
For effective training and learning evaluation, the principal questions should be:
And back at work,
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responsibility for the evaluation of training
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- senior management
- the trainer
- line management
- the training manager
- the trainee
The 'Training Evaluation Quintet' advocated consists of:
Each has their own responsibilities, which are detailed next.
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training programme basic validation approach
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The first is the reactionnaire which seeks the views, opinions, feelings, etc., of the learners about the programme. This is not at a 'happy sheet' level, nor a simple tick-list - but one which allows realistic feelings to be stated.
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seeks a score for each question against a 6-point range of Good to Bad, and also the learners' own reasons for the scores, which is especially important if the score is low.
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Reactionnaires should not be automatic events on every course or programme. This sort of evaluation can be reserved for new programmes (for example, the first three events) or when there are indications that something is going wrong with the programme.
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Sample reactionnaires are available in the set of free training evaluation tools.
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The next evaluation instrument, like the action plan, should be used at the end of every course if possible. This is the Learning Questionnaire (LQ), which can be a relatively simple instrument asking the learners what they have learned on the programme, what they have been usefully reminded of, and what was not included that they expected to be included, or would have liked to have been included.
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alternative to the LQ called the Key Objectives LQ (KOLQ) which seeks the amount of learning achieved by posing the relevant questions against the list of Key Objectives produced for the programme.
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total evaluation process
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a note about ROI (return on investment) in training
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Attempting financial ROI assessment of training is a controversial issue. It's a difficult task to do in absolute terms due to the many aspects to be taken into account, some of which are very difficult to quantify at all, let alone to define in precise financial terms.
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If ROI-type measures are required in areas where reliable financial assessment is not possible, it's advisable to agree a 'best possible' approach, or a 'notional indicator' and then ensure this is used consistently from occasion to occasion, year on year, course to course, allowing at least a comparison of like with like to be made, and trends to be spotted, even if financial data is not absolutely accurate.
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ind something that will provide a useful if notional indication. For example, after training sales people, the increased number and value of new sales made is an indicator of sorts. After motivational or team-building training, reduced absentee rates would be an expected output. After an extensive management development programme, the increase in internal management promotions would be a measurable return
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01 Aug 16
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workplace training, development and evaluation
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People can be switched off the whole idea of learning and development very quickly if they receive only negative critical test results and feedback.
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evaluation is not just for the trainer or teacher or organisation or policy-makers - evaluation is absolutely vital for the learner too,
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Leslie Rae has written over 30 books on training and the evaluation of learning - he is an expert in his field
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24 Jun 15
Robin HurstEvaluation is such an important part of designing and developing programs for adult learners. This site may be helpful.
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19 Dec 13
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05 Dec 12
jay dee"training and learning evaluation, feedback forms, action plans and follow-up"
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04 Nov 12
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15 Jun 12
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12 Apr 11
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17 Oct 10
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29 Jul 10
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16 Jul 10
Pradyumn SharmaThis section begins with an introduction to training and learning evaluation, including some useful learning reference models. The introduction also explains that for training evaluation to be truly effective, the training and development itself must be a
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26 Jun 10
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28 Apr 10
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12 Mar 10
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10 Aug 09
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19 Aug 08
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21 Jul 08
Aart StaartjesTraining and learning evaluation, feedback forms, action plans and follow-up
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15 Jul 08
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26 Jun 08
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05 Jun 08
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So always remember - evaluation is not just for the trainer or teacher or organisation or policy-makers - evaluation is absolutely vital for the learner too, which is perhaps the most important reason of all for evaluating people properly, fairly, and with as much encouragement as the situation allows.
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Teaching, training and learning must be aligned with individual potential, individual learning styles, and wider life development needs, and this wide flexible individual approach to human development is vital for the workplace, just as it is for schools.
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Research published the UK's British Learning Association in May 2006 found that 72% (of a representative sample) of the UK's leading learning professionals considered that learning tends not to lead to change.
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Only 51% of respondents said that learning and training was evaluated several months after the learning or training intervention.
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02 Feb 08
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19 Apr 07
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