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06 Dec 07
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MBs are heavily invested in key technologies that were once previously reserved for enterprises or have plans to invest in new, advanced technologies.
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The following are the top technologies that SMBs have either deployed or plan to purchase in the next 12 months
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Desktop PCs 98% -
Laptops/Notebooks 93% -
Productivity Software Suites 90% -
Firewalls 79% -
Single-function Laser Printers 76% -
The survey found several technologies previously reserved for the enterprise are gaining traction in the SMB market. These technologies include:
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Custom Software 31% -
Web Services and applications 28% -
CRM/Sales Force Automation 23% -
Software as a service (SaaS) 20% -
IP Telephony 19% -
Open Source/Linux Applications 18% -
they are also challenged by management and maintenance costs, scalability and integration issues.
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Pervasive among the more than 700 survey participants is the need for value; most are willing to pay for the technologies they need so long as they can justify and contain the total cost of ownership.
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