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Deloitte Targets Shortcomings of Online Lending - 06.01.2008 - American Banker... - The Diigo Meta page

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bankwatch
Bankwatch bookmarked on 2008-06-02 deloitte online lending consumer trends

Despite overwhelming satisfaction with the convenience and speed of online loan applications, a significant portion of bank customers still harbor doubts whether they gain any true advantages from the process. Some 41 percent say they’re still more comfortable with traditional in-branch or call-center applications, according to a new report from Deloitte LLP.

  • Despite overwhelming satisfaction with the convenience and speed of online loan applications, a significant portion of bank customers still harbor doubts whether they gain any true advantages from the process. Some 41 percent say they’re still more comfortable with traditional in-branch or call-center applications, according to a new report from Deloitte LLP.

This link has been bookmarked by 1 people . It was first bookmarked on 02 Jun 2008, by Colin Henderson.

  • 02 Jun 08
    bankwatch
    Colin Henderson

    Despite overwhelming satisfaction with the convenience and speed of online loan applications, a significant portion of bank customers still harbor doubts whether they gain any true advantages from the process. Some 41 percent say they’re still more comfortable with traditional in-branch or call-center applications, according to a new report from Deloitte LLP.

    deloitte online lending consumer trends

    • Despite overwhelming satisfaction with the convenience and speed of online loan applications, a significant portion of bank customers still harbor doubts whether they gain any true advantages from the process. Some 41 percent say they’re still more comfortable with traditional in-branch or call-center applications, according to a new report from Deloitte LLP.

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