Real reason why Grandcentral has 'press 1 to accept the call - The Diigo Meta page

• 14 Nov 07
  

  asterisk gizmo grandcentral voip

  • jsb825 @ 29th Aug 11:59AM:
    Re: Real reason why Grandcentral has 'press 1 to accept the call
    
    I have done it.. Basicly in your inbound context here is an example of how I have done it in the past:
    
    The following is an example of how to allow asterisk to take the call and voicemail.
    
    exten => s,1,answer
    exten => s,2,wait(2)
    exten => s,3,SendDTMF(1)
    exten => s,4,voicemail(U200)
    exten => s,5,hangup
    
    Now another example would be the same, however directed to your voip device, ring for 20 seconds and then go to voicemail if no answer from device1:
    
    exten => s,1,answer
    exten => s,2,wait(2)
    exten => s,3,SendDTMF(1)
    exten => s,4,dial(sip/device1,20)
    exten => s,5,voicemail(u200)
    exten => s,6,hangup
    
    And lastly if you wanted to use asterisk to transfer the call to your home phone or any other phone number with the ability to allow voicemail on that phone number, if the line is busy, the line is busy in the context and will ring busy.. sometimes this confuses the caller, cause they will hear the gc ring, then a busy signal:
    
    exten => s,1,answer
    exten => s,2,wait(2)
    exten => s,3,SendDTMF(1)
    exten => s,4,dial(sip/17018255555@provider)
    exten => s,5,busy
    
    The information provided is for advanced users. If your a beginner I would offer my services to help for a very small fee as there are several interlinks to make this work as follows:
    
    1:DID number from a provider
    2:Asterisk server, virtual or physical (free open source ver)
    3:Outbound provider (if allowing your calls to ring to a landline or cell phone)
    
    You can use the gizmo project account to make the interconnect if you wanted to save some money and go virtually free from gc to voip device with asterisk passing the call.
    
    Good luck!
    reply

    ---

    cbrain @ 29th Aug 01:43PM:
    Re: Real reason why Grandcentral has 'press 1 to accept the call
    
    

    said by mazilo :
    
    

    said by cbrain :
    
    Try Asterisk, you could have it automatically send the 1.

    Why not tell us how to do this on asterisk?
    

    Because I've never done it. ;)
    
    Sounds like you are using Trixbox. The above post looks like a good start. This would go in - extensions_custom.conf. If you use FreePBX to do your incoming config, you could start with "inbound routes" but send to "custom app" in "extensions_custom.conf" then from there send to an extension or ring group. If you use the fax handling remember your call is already answered. Below are a few commands you might play with. Let us know how you make out.
    
    [extensions_custom.conf]
    
    exten => s,n,Playtones(ring) ;play ringtone to caller if needed
    exten => s,n,Goto(ext-group,1,1) ;go to ring group 1
    exten => s,n,Goto(ext-local,1000,1) ; go to extension 1000
  • 
    I just gave it a try and it works.
    
    First go to "config edit" and add the following to -extensions_custom.conf-
    [custom-gc-did]
    exten => 1,1,answer
    exten => 1,n,wait(2)
    exten => 1,n,SendDTMF(1)
    exten => 1,n,Goto(ext-group,2,1) ;use a setup ring group or extension
    
    Then go to FreePBX - setup - Inbound Routes - and set up or edit your Gizmo Project DID. In the - set destination - section set - Custom App: - to - custom-gc-did,1,1 -.
    
    Then setup your ring group or extension.
    
    If you need to have access to incoming from GrandCentral from your cell or other, change your inbound route from FreePBX directly to the same ring group or extension and toggle between press 1 and direct ring.

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