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bertrandduperrin
Bertrandduperrin bookmarked on 2008-07-04 socialnetworkanalysis knowledgemanagement interactions tacitknowledge knowledgeworkers

Perhaps there is a method to not only use KM data but also to offer characteristics of each individual based on their work relationships and interaction. Actually using the knowledge and the skills is what is important. Getting relationships identified will enhance the potential for using the knowledge and identifying the key players for any project. SNA provides this added value.

  • Peter Drucker suggested in 1997 “the productivity of knowledge and knowledge workers will not be the only competitive factor in the world economy. It is, however, likely to become the decisive factor, at least for most industries in the developed countries
  • SNA highlights who the critical resources are in the organization beyond knowledge, skills, and abilities. This insight might help with leadership identification, trust issues, communication strengths / deficiencies, or innovation skills that are intangible and hidden in most organizations.
  • It is critical to an organization to know who the key contributors are in the organization. It is important to identify these knowledge workers and map their connections.
  • Social networks develop naturally and are built based on trust. These networks share tacit knowledge; the knowledge in people’s heads that is not captured by company processes and procedures.

This link has been bookmarked by 1 people . It was first bookmarked on 04 Jul 2008, by Bertrand Duperrin.

  • 04 Jul 08
    bertrandduperrin
    Bertrand Duperrin

    Perhaps there is a method to not only use KM data but also to offer characteristics of each individual based on their work relationships and interaction. Actually using the knowledge and the skills is what is important. Getting relationships identified will enhance the potential for using the knowledge and identifying the key players for any project. SNA provides this added value.

    socialnetworkanalysis knowledgemanagement interactions tacitknowledge knowledgeworkers

    • Peter Drucker suggested in 1997 “the productivity of knowledge and knowledge workers will not be the only competitive factor in the world economy. It is, however, likely to become the decisive factor, at least for most industries in the developed countries
    • SNA highlights who the critical resources are in the organization beyond knowledge, skills, and abilities. This insight might help with leadership identification, trust issues, communication strengths / deficiencies, or innovation skills that are intangible and hidden in most organizations.
    • 2 more annotations...

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