This link has been bookmarked by 9 people . It was first bookmarked on 05 Nov 2006, by Jim Hanna.
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29 Sep 07
Paul GillinIt may be the No. 1 hosted CRM software, but there are plenty of alternatives with more services and smaller price tags for SMBs.
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23 Sep 07
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22 Aug 07
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15 May 07
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24 Jan 07
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Salesnet Inc.: Founded in 1997, Boston-based Salesnet is one of the granddaddies of hosted CRM -- but it never raised the money to match Salesforce's marketing muscle. No matter. The company is now challenging its rival with a cheeky white paper titled "The 10 Weaknesses of Salesforce.com." Response to that promotion has "overwhelmed" Salesnet, said Salesnet's Jonathan Tang. More than 2,000 people have downloaded the white paper.
Salesnet's special sauce is configurability and its understanding of the sales process, Tang said. "Before we wrote a single line of code we learned that process is a key to success. We leverage the best practices of the top 20% of CRM users." Now profitable and well-funded, Salesnet is gunning for the top tier.
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SugarCRM Inc.: The only commercial open source software provider of note in this market, SugarCRM makes its money supporting and customizing software that can be freely downloaded on the Internet. Cupertino, Calif.-based SugarCRM has raised $26 million in funding and built a base of 400 customers, most in the 10- to 50-user range, CEO John Roberts said. About one third of its customers opt for the company's hosted offering. However, the strength of the open source platform is in customization. "We believe in writing software in public," Roberts said.
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05 Nov 06
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