For instance, there may be limited face-to-face contact. The learner can feel
more isolated. This step can succeed if a true learning community is built (Paloff & Pratt, 1999). To cre-
ate the learning community requires work on the part of the instructor and the students. Easy and fre-
quent communication must be an integral part of the system (Dringus, 2000; Hara & Kling, 1999; Leo-
nard & Guha, 2001).
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