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How to Find In-House Experts at Big Companies - The Diigo Meta page

online.wsj.com/...3946904574302032097910314.html - Cached - Annotated View

Bertrand Duperrin's personal annotations on this page

bertrandduperrin
Bertrandduperrin bookmarked on 2009-10-27 experts expertslocation socialcomputing socialnetworks

"In-house experts, with their specialized knowledge and skills, could be invaluable to both colleagues and managers. But often workers who could use their help in other departments and locations don't even know they exist.

Talk about a waste! Because of an inability to tap expertise, problems go unsolved, new ideas never get imagined, employees feel underutilized and underappreciated. These are things that no business can afford anytime—let alone in this tough economic climate. Which is why so-called expertise-locator systems have become a hot topic in corporate IT."

  • Activities and interactions that occur in blogs, wikis and social networks naturally provide the cues that are missing from current expertise-search systems.

  • And social networks can help employees use existing relationships to not only reach out to distant experts but also trust them more than they would complete strangers.


  • [EXPERT]

This link has been bookmarked by 3 people and liked by 1 people. It was first bookmarked on 27 Oct 2009, by Bertrand Duperrin.

  • 25 Nov 09
    eltalley
    ela t

    "Activities and interactions that occur in blogs, wikis and social networks naturally provide the cues that are missing from current expertise-search systems. A search engine that mines internal blogs, for example, where workers post updates and field queries about their work, will help searchers judge for themselves who is an expert in a given field. Wiki sites, because they involve collaborative work, will suggest not only how much each contributor knows, but also how eager they are to share that knowledge and how well they work with others."

    web2.0

  • 11 Nov 09
    midmarketplace
    Mike Nall

    experts expertslocation socialcomputing socialnetworks

  • 27 Oct 09
    bertrandduperrin
    Bertrand Duperrin

    "In-house experts, with their specialized knowledge and skills, could be invaluable to both colleagues and managers. But often workers who could use their help in other departments and locations don't even know they exist.

    Talk about a waste! Because of an inability to tap expertise, problems go unsolved, new ideas never get imagined, employees feel underutilized and underappreciated. These are things that no business can afford anytime—let alone in this tough economic climate. Which is why so-called expertise-locator systems have become a hot topic in corporate IT."

    experts expertslocation socialcomputing socialnetworks

    • Activities and interactions that occur in blogs, wikis and social networks naturally provide the cues that are missing from current expertise-search systems.

    • And social networks can help employees use existing relationships to not only reach out to distant experts but also trust them more than they would complete strangers.


    • 1 more annotations...

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