Sending and receiving e-mail as an assistant
Another important task that assistants often need to perform is to process
their managers' e-mail. For example, you probably need to wade through the
mountain of e-mail and sort the important messages from those that are less
important. What's more, you'll also likely need to send e-mail on your manager's
behalf. Before we take a look at the mechanics of sending messages, let's take a
quick look at the two commands that you can use to send e-mail as a delegate: Send-on-Behalf and Send As. The right command to
use depends on whether the messages you send as an assistant need to appear to
come only from the manager or whether they need to appear to come from you on
behalf of your manager.
Use Send-on-Behalf when the message needs to appear to have
been sent by you with an indication that it was sent on behalf of your
manager.
Send e-mail by
using Send-on-Behalf
The Send-on-Behalf feature is easy. You don't even have to
open your manager's Inbox!
- Open a new message in your own mailbox.
- If the From field does not already appear above the To field in the message form, on the Standard
toolbar, click the Options arrow, and then click From.
- In the message form, click From, type or select your
manager's name, and then click OK.
- Fill in the To, Subject, and other fields as
needed, and click Send.
No additional configuration is necessary to use this method.
Use Send As when the message needs to appear to be directly
from your manager.
Send e-mail by
using Send As
When you are granted Send As
permissions on a mailbox, messages that you send from the mailbox appear to come
from the mailbox owner. So if you send a message from your manager's mailbox,
that message appears to the recipient to come from the manager, not from you.
Configuring Send As permissions on a mailbox must be done by the
Exchange Server administrator — it can't be configured in Outlook.
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