This link has been bookmarked by 1 people . It was first bookmarked on 30 May 2008, by Bertrand Duperrin.
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Bertrand DuperrinWhile fundamentally true the missing link is not considering the adoption of social tools as a means to transform operations, culture and customer interfaces.
The other misunderstanding is the value to internal resources learning how to use the tools to transform the culture into an ongoing quest for Socialutions for all stakeholders benefit.
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