This link has been bookmarked by 6 people . It was first bookmarked on 17 Nov 2008, by someone privately.
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14 Jan 09
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08 Dec 08
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30 Nov 08
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Email is simple, people who trust each other can exchange know-how in emails, and this requires no facilitation. Enterprise 2.0 tools (along with facilitation) can do a similar thing with tools that are more open and transparent, enabling more of an amplified and visible knowledge sharing culture to emerge. The difference here is an ecosystem is manifested where people are networked, and knowledge flows, this is much more connected for people to tap in or tune in to the social capital.
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Matthew Hodgson says sharing knowledge is a social activity, which the primary method is conversation.
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1. Knowledge can only be volunteered it cannot be conscripted 2. We only know what we know when we need to know it 3. In the context of real need few people will withhold their knowledge 4. Everything is fragmented 5. Tolerated failure imprints learning better than success 6. The way we know things is not the way we report we know things 7. We always know more than we can say, and we will always say more than we can write down -
Technologies
- Tools are intuitive and easy to use
- Tools are egalitarian and freeform
- Borders seem appropriate to users
- At least some of the tools are explicitly social
- The toolset is quickly standardizedSupport for the Initiative
- Incentives exist, and are soft
- Excellent gardeners exist
- Patient and dedicated evangelists exist
- Energy and activity are primarily bottom-up
- Effort has official and unofficial support from the top
- Goals are clear and well-explainedCulture
- People are trusted
- Slack exists in the workweek
- Helpfulness has been the norm
- Top management supports lateralization
- There are lots of young people
- There is pent-up demand for better information sharing”]
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13 Nov 08
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