This link has been bookmarked by 5 people . It was first bookmarked on 04 Aug 2009, by Larry Hawes.
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Martin LindnerECM enables controlled, repeatable content publication processes, whereas social software empowers rapid, collaborative creation and sharing of content. There is a place for both in large enterprises. Sameer’s suggestion was that social software be used f
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Bertrand DuperrinECM enables controlled, repeatable content publication processes, whereas social software empowers rapid, collaborative creation and sharing of content. There is a place for both in large enterprises. Sameer’s suggestion was that social software be used for authoring, sharing, and collecting feedback on draft documents or content chunks before they are formally published and widely distributed. ECM systems may then be used to publish the final, vetted content and manage it throughout the content lifecycle.
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Larry HawesWe should not expect that organizations striving to become more people-centric will abandon their ECM, ERP, or other systems that guide or enforce key business processes. There is a need for both legacy management and Enterprise 2.0 philosophies and systems in large enterprises operating in matrixed organizational structures. Each approach can provide value; one quantifiable in hard currency and the other in terms of softer, but important, business metrics (more on this in a future post.) The enterprises that identify, and operate at, the intersection of structured process and ad hoc communication/collaboration will gain short-term competitive advantage.
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