Twitter's introduction to help.
Before an answer to the most basic question,
"What is it?" the newcomer is given:
* 8451 characters (1563 spaces and 6888 others)
* 1434 words
* 157 lines.
Then, the 53-word answer fails to mention that Twitter is a <a href="http://en.wikipedia.org/wiki/Micro-blogging">micro-blogging</a> service.
This link has been bookmarked by 72 people . It was first bookmarked on 24 Mar 2009, by Matthieu Mazera.
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Graham PerrinI find all Diigo highlights missing from this bookmark :-( http://groups.diigo.com/Diigo_HQ/forum/topic/48676
Twitter help support introduction FAQ verbose Diigo 48676 2009
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Add Sticky Note
- @username + message
directs a twitter at another person, and causes your twitter to save in their "replies" tab. - D username + message
sends a person a private message that goes to their device, and saves in their web archive. - WHOIS username
retrieves the profile information for any public user on Twitter. - GET username
retrieves the latest Twitter update posted by the person. - NUDGE username
reminds a friend to update by asking what they're doing on your behalf. - FAV username
marks a person's last twitter as a favorite. (hint: reply to any update with FAV to mark it as a favorite if you're receiving it in real time) - STATS this command returns your number of followers, how many people you're following, and your bio information.
- INVITE phone number
will send an SMS invite to a friend's mobile phone. - using on/off username from your phone only stops notifications to the place the command comes from; you'll still collect a person's updates on the web.
- using follow/leave username from your phone is the same as using on/off username
- following someone from a phone for the first time will also cause you to follow them on the web
- there is no way to stop following a person on the web without visiting their profile and removing them. The off, leave, stop, and quit commands will only disable updates for the device(s) from which they were sent.
- you don't have to use ON/OFF username from the phone, you can also set individual notifcations from a person's profile page, or check your following page and manage all phone notification settings there.
Example: @meangrape I love that song too!
Example: d krissy want to pick a Jamba Juice for me while you're there?
Example: whois jack
Example: get goldman
Example: nudge biz
Example: fav al3x
Example: Invite 415 555 1212
Noteworthy Facts
Questions? Ask us!Frequently Asked Questions
Submitted Nov 04, 2008 in Getting Started
Getting to know Twitter
What is it?-
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Really good observation that looks like an artifact of using the blog format for this information. I agree with you that "what, exactly, *is* this thing, and how does the damned thing work?" is most helpful to new users at the top of the Help page for any product or service; on the other hand, in the age of Ctrl+F, does that really matter as much, any more? Has the very meaning and method of page structure been permanently altered by ubiquitous fingertip search? How much do those 8,451 characters matter when Ctrl+F obviates them? Just tossing out food for thought.
- @username + message
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02 Jul 09
Jane ChenWelcome to Twitter Support's homepage. Access help articles, read about known issues, and request help if you have problems. Like most things, Twitter may seem strange if you've never used it. We love this video from Howcast; it cover all of the Twitter basics.
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29 Jun 09
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pen jnKOK Enterprises is offering $250.00 in easiest writing contest on WWW.The writing contest begins 7/1/09 and closes 8/31/09. The prize $250.00 is achieved by
"writing the best insults at three levels...Mild, Spicy and Raunchy. Each insult, 1 for each "
level must be for the same topic. Topics either chosen on the website or one you've
"created are left open for your choice. Mild insults are mild but effective, Spicy insults contain more profanity and Raunchy insults aimed only for over 18 can be descriptive and as vulgar as you want."
"Questions, comments and insult entries can be done in email form on Contact Us at KissOffKards.net. Leave different contacts so KOK will find it easy to declare you as the Winner."
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- @username + message
directs a twitter at another person, and causes your twitter to save in their "replies" tab.
Example: @meangrape I love that song too!
- D username + message
sends a person a private message that goes to their device, and saves in their web archive.
Example: d krissy want to pick a Jamba Juice for me while you're there?
- WHOIS username
retrieves the profile information for any public user on Twitter.
Example: whois jack
- GET username
retrieves the latest Twitter update posted by the person.
Example: get goldman
- NUDGE username
reminds a friend to update by asking what they're doing on your behalf.
Example: nudge biz
- FAV username
marks a person's last twitter as a favorite. (hint: reply to any update with FAV to mark it as a favorite if you're receiving it in real time)
Example: fav al3x - STATS this command returns your number of followers, how many people you're following, and which words you're tracking.
- INVITE phone number
will send an SMS invite to a friend's mobile phone.
Example: Invite 415 555 1212
Fun Stuff: friends, favorites, and stats!
There's more to Twitter than OFF and ON! Use the commands below to send private messages, mark updates as favorites, or even remind someone to update their Twitter page if you're wondering what they're doing! - @username + message
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Public Stiky Notes
Before an answer to the most basic question,
"What is it?" the newcomer is given:
* 8451 characters (1563 spaces and 6888 others)
* 1434 words
* 157 lines.
Then, the 53-word answer fails to mention that Twitter is a micro-blogging service.
Page Comments
In contrast, the Identi.ca introduction to help is faultless;
http://www.diigo.com/bookmark/http%3A%2F%2Fidenti.ca%2Fdoc%2Fhelp?tab=comment&uname=grahamperrin
> the company was still struggling to define itself
This may partially explain why their introduction to help is somewhat disorganised, without a prominent and succinct answer to the question "What is Twitter?".
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