Creating Passionate Users: Why they don't upgrade (and what to do about it) - The Diigo Meta page

• 25 Mar 08
  

  Michael Richards

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• 24 Sep 07
  

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• 05 Oct 06
  

  alfredoabambres

  Why they don't upgrade (and what to do about it) Upgradecurve_1 Why is it that--after we bust our ass to produce a shiny new version of our product--users are so slow to upgrade? WE know it's better. WE know it'll help them kick ass in new ways. WE know t

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• 04 Oct 06
  

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• 25 Sep 06
  

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  Shane Graber

  Why users don't upgrade!

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  F H

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  Tom Hemingway

  Very good discussion on users' learning patterns and why they don't reach the expertise levels where they can experience passion (and the tolerance of upgrades). Good application to tech training for staff who don't upgrade their tech expertise, even if t

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• 23 Sep 06
  

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  Ian Delaney

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