Creating Passionate Users: User delight and the guy-from-the-train phenomenon

This link has been bookmarked by 21 people . It was first bookmarked on 03 Aug 2006, by Sean E Keener.

05 Jan 07

Charles Nelson
design ideas imported:del.icio.us
04 Nov 06

Thomas Marotta
One way to delight users is with the guy-in-the-unexpected-context phenomenon. You know the story: you take the same train to work every day. One Saturday afternoon you're in a cafe when you spot a familiar face at the next table. "Hey, it's the guy from

marketing design business ideas inspiration psychology blog
29 Aug 06

Out-of-context connections and what they do for you

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03 Aug 06

Sean E Keener
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12 Jul 06

Jason Reis
marketing design business ideas inspiration truth
30 Jun 06

Jessica Ledbetter
How to be different.

inspiration creativity
29 Jun 06

Are Halland
Å gi noko ekstra som folk ikkje forventer i konteksten kan vere ein nøkkel til overraskande gode brukaropplevingar (Creating Passionate Users)

blogglenke enjoyability emotion delicious
17 Jun 06

Don Faulkner
Delight users with the guy-in-the-unexpected-context phenomenon. You notice a guy from your morning train at a coffee shop and react with surprise (and delight) because of the unexpected context. "The thing is, you took the train with this guy for the las

business marketing ex-delicious
14 Jun 06

PG Holmlov
Customer experience
- The thing is, you took the train with this guy for the last 18 months and never gave him a moment's thought...until you saw him at the cafe. That's the power of unexpected context. Even if you don't talk to the guy, seeing him in a completely different context is enough to make your brain light up. A feeling of delight. And it's that feeling of delight we (and our users) love.
- The thing is, you took the train with this guy for the last 18 months and never gave him a moment's thought...until you saw him at the cafe. That's the power of unexpected context. Even if you don't talk to the guy, seeing him in a completely different context is enough to make your brain light up. A feeling of delight. And it's that feeling of delight we (and our users) love.
09 Jun 06

jcassain
creativity design tips
Jane Mejdahl
design
Daniele Mazzini
Marketing
John LeMasney
One way to delight users is with the guy-in-the-unexpected-context phenomenon. You know the story: you take the same train to work every day. One Saturday afternoon you're in a cafe when you spot a familiar face at the next table. "Hey, it's the guy from

life
08 Jun 06

Lee Verner
Joao Figueiredo
** business marketing tips work ideas

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