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First Look: May 5, 2009 - HBS Working Knowledge - The Diigo Meta page

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This link has been bookmarked by 2 people . It was first bookmarked on 05 May 2009, by Mark Thomsen.

  • 06 May 09
    bertrandduperrin
    Bertrand Duperrin

    With so many experts on a team, why does the result sometimes prove disappointing? New research by HBS professor Heidi K. Gardner probes the social dynamics of teamwork in knowledge-intensive settings, such as professional service firms, and the accompanying pressure to perform at the highest caliber. Her findings suggest that teams may yield right-of-way to colleagues with higher authority and thus miss out on the potential contributions of lower-status team members who know more about the client's needs.

    teamwork performance pressure knowledge management

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