This link has been bookmarked by 1 people . It was first bookmarked on 15 May 2008, by Bertrand Duperrin.
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Bertrand DuperrinThis is how it basically goes: Split any of your critical success factor in to three parts: 1) Assets needed to manage the factor, 2) Capabilities - people - needed to execute the factor and 3) Systems (not IT) needed for managing the business process of that particular critical part.
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