Collaborative Enterprise: Enterprise 2.0 & The Flywheel - The Diigo Meta page

• 30 Jun 09
  

  Richard Collin
• 29 Jun 09
  

  Bertrand Duperrin

  My triggering point for this post was a post by Peter Bergman in the Harvard Business blogs on the best way to change corporate culture. It is in many ways a recapitulation of fundamental issues organizations face on the cultural side. He says: "Performance reviews and training programs define the firm's expectations. Financial reward systems reinforce them. Memos and communications highlight what's important. And senior leadership actions — promotions for people who toe the line and a dead end career for those who don't — emphasize the firm's priorities. In most organizations these elements develop unconsciously and organically to create a system that, while not always ideal, works."
  
  What all of this really boils down is two things - human and social capital. Toyota in my view could be one such company - the robust and high performance knowledge sharing network they have built across their supply chain is a case in point. See research paper here .

  enterprise2.0 toyota knowledgesharing humancapital socialcapital collaboration lean

  • "Toyota’s network has solved three fundamental dilemmas with regard to knowledge sharing by devising methods to (1) motivate members to participate and openly share valuable knowledge (while preventing undesirable spillovers to competitors), (2) prevent free riders, and (3) reduce the costs associated with finding and accessing different types of valuable knowledge
  • Technology makes things possible; people collaborating makes it happen."
  • 1 more annotations...
  • • Could Toyota have done this better with E2.0 technologies? Looks like it would have helped them accelerate this journey but then it would have been possible only because they had a strong cultural and business foundation.

Would you like to comment?

Join Diigo for a free account, or sign in if you are already a member.