We are living in a
fragmented world with what seems like
infinite touch points available to us. Brands and businesses who can distribute value across these endless touch points in effective ways will tap into new markets and solidify existing ones. Even though some of us are interacting through
multiple social channels—we
can now find people just like ourselves who we trust and see what they like/dislike. This influences our decisions from the stuff we buy to
the things we recommend to each other. The best marketing in the world tries to
simulate this, but usually ends up coming off as contrived. Meaningful interactions through multiple
networks and
channels leads to authentic word of mouth references and ultimately affinity.
Public Stiky Notes
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