Facebook and the Enterprise: Part 5: Knowledge Management | confused of calcutta - The Diigo Meta page

• 27 Aug 07
  

  Nancy White

  overtheshoulder knowledge_management learning knowledgesharing

• 23 Aug 07
  

  Christy Tucker

  facebook knowledgemanagement learning lifelonglearning quoteable

  • I believe there are three primary reasons why an enterprise would want to “manage its knowledge”:

    
    

    One, to share learning, so that the same mistake is not made multiple times.

    
    

    Two, to share learning, so that activities get sped up.

    
    

    Three, to share learning, so that people are motivated to learn and to teach.

    
    

    To share learning.

  • Knowledge management is not really about the content, it is about creating an environment where learning takes place. Maybe we spend too much time trying to create an environment where teaching takes place, rather than focus on the learning.
• 

  gsiemens

  enterprise2.0 facebook

• 

  Ruthie P

  facebook blog learning

• 17 Aug 07
  

  Rotkapchen .

  Truly insightful observations about observations :)

  KM Enterprise2.0 DesignResearch

• 

  Emanuele Quintarelli

  2007 confused of calcutta elearning enterprise 2.0 enterprise software facebook jp rangaswami knowledge management

  • To share learning.

    
    

    Knowledge management is not really about the content, it is about creating an environment where learning takes place. Maybe we spend too much time trying to create an environment where teaching takes place, rather than focus on the learning.

    
    

    Since people want to learn by watching others, what we need to do is to improve the toolsets and the environment that allows people to watch others. It could be as simple as: What does my boss do? Whom does she talk to? What are her surfing habits like? Whom does she treat as high priority in terms of communications received? What applications does she use? Which ones does she not use? When she has a particular Ghost to deal with, which particular Ghostbuster does she call?

    
    

    What makes her tick. That’s what they want to understand, that’s what they want to learn from.

    
    

    This type of learning is not just about subordinate-to-boss and succession-plan related, it is also about newbie-to-old-hand, mentored-to-mentor. A picture of the activities and relationships and paths followed, a “let me show you” session, is worth a thousand “let me tell you” sessions.

    
    

    More and more, knowledge management is going to be about reducing the cost of, and simplifying the process for, letting someone watch what you do. Nonintrusively. Time-shifted. Place-shifted. Searchable. Archivable. Retrievable.

Page Comments

• 
  Christy Tucker on 2007-08-23
  Some ideas about knowledge management and sharing learning, with Facebook as a potential tool for creating an environment where people can share
  

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