Christy Tucker's personal annotations on this page
Good points on acting like real professionals, not just "order takers" when developing training/learning
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You wouldn't hire an interior designer only to inform.them that you've already chosen all the colour schemes and furnishings; you wouldn't engage an accountant and then explain to them the way you wanted them to process your figures; you wouldn't employ a fitness trainer and then tell them what to include in your workout; you wouldn't buy a dog and then insist on doing all the barking.
So why, then, do we continue to encounter situations in which line managers tell the guys from l&d exactly what they want in terms of learning interventions, with the expectation that the they'll simply take those instructions and run.
This link has been bookmarked by 3 people . It was first bookmarked on 26 Jun 2009, by Christy Tucker.
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Learning and development isn't common sense; it isn't intuitive. If it was then experts wouldn't lecture at novices for hours on end; they wouldn't insist on passing on everything they know, however relevant, however comprehensible. That's why we have l&d professionals, so they can explain, in terms that the lay person can clearly understand, how people acquire knowledge and develop skills, and how best to support this process. If the customer doesn't hear this advice, they will assume that the people in l&d are just the builders, not the architects; and, if no-one seems to be offering architectural services, they'll do it themselves.
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Christy TuckerGood points on acting like real professionals, not just "order takers" when developing training/learning
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You wouldn't hire an interior designer only to inform.them that you've already chosen all the colour schemes and furnishings; you wouldn't engage an accountant and then explain to them the way you wanted them to process your figures; you wouldn't employ a fitness trainer and then tell them what to include in your workout; you wouldn't buy a dog and then insist on doing all the barking.
So why, then, do we continue to encounter situations in which line managers tell the guys from l&d exactly what they want in terms of learning interventions, with the expectation that the they'll simply take those instructions and run.
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