This link has been bookmarked by 6 people . It was first bookmarked on 24 Mar 2008, by Jeff Walzer.
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26 Mar 08
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24 Mar 08
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Mathieu PlourdeSince the days of punch cards, IT has believed itself to be guardian of precious computing resources against attacks from non-technical barbarians known as “users.”
blog business projectmanagement strategy technology microsoft productivity
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In this new world, IT is caretaker rather than strategic business partner or visionary
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[As the availability of standardized IT resources] increases and their cost decreases — as they become ubiquitous — they become commodity inputs. From a strategic standpoint, they become invisible; they no longer matter.
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Low-cost, external software providers are building and maintaining network, and support, services previously belonging to IT. It’s great for the enterprise, but reduces ITs power, influence, and budget
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IT loses credibility by speaking in technical jargon and failing to deliver core projects on time and within budget
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….[E]verybody and everything should be about creating new business value on behalf of the customer. [W]e have conned ourselves into believing there are separations to justify organization charts where people build empires, when actually you [should] have a bunch of people taking accountability for different facets of the business.
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W]e have to get to the idea that we’re all in this together, because we are in business together, and we are in the business of delivering value to our customers.
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[M]any senior business executives don’t fully understand how IT processes function, nor do they completely grasp the ramifications that technical decisions can have on non-technical business strategies.
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As the older generation of marketing- and finance-oriented, computer-illiterate senior managers die off and retire, you’ll gradually see a new generation coming in that is fully comfortable with the day-to-day activity and the strategic possibilities of IT, and who will be able to work more closely with CIOs.
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