McKinsey says buy SaaS | Software as Services | ZDNet.com - The Diigo Meta page

• 03 Jul 08
  

  Bill H

  saas web3.0

  • "… many customers are eager for the shift because they're frustrated by the  traditional cycle of buying a software license, paying for a service contract  and then having to buy upgrades. Many customers believe they would have more  control over the relationship if they simply paid monthly fees that could be  switched to another vendor if the first failed to perform."

  • "Ownership costs are typically less — as much as 30% lower for a typical CRM  installation, according to McKinsey & Co analysis. Costs should drop even  faster for commodity services such as e-mail and messaging, which may soon be  offered at prices so low that the traditional licensing model will be  uneconomical."

Would you like to comment?

Join Diigo for a free account, or sign in if you are already a member.