This link has been bookmarked by 33 people . It was first bookmarked on 26 Jul 2008, by Mike Fruchter.
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Hutch CarpenterWhat can we learn from these success stories and a rapidly emerging set of business practices? Quite a bit as it turns out. I’ve taken as as many lessons learned as possible from the available outcomes of customer community efforts, as well as my hands-on experiences, and the synthesis forms the list that you see below.
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Web-based customer community
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customer communities often sprout up on the initiative of passionate customers
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Johannes BaeckWhat then is the secret formula for building successful communities for your customers?
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Miguel MembradoVery interesting article from Dion Hinchcliffe about new 2.0 customer communities. To read
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Mike NallDion Hinchcliffe on leveraging the convergence of IT and the next generation of the Web.
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Monica Rivero| Enterprise Web 2.0 | ZDNet.com
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Web-based customer community
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garnering an active community of users successfully is still more art than science at the moment
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Howard RheingoldWhat then is the secret formula for building successful communities for your customers? Certainly there are well known success stories to examine for clues.
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Peter EflandVery interesting article from expert Dion Hinchcliffe on Online Customer Communities, including cases stories and examples.
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Jipsa de GrootOne of the more significant Web 2.0 trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online.
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Paul Sweeneysome great comments on the difference between a web based community and a customer community.
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Lynne JonesDion Hinchcliffe summarises the above. Encourages comments
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