Bertrand Duperrin
There seemed to be five reasons the program has been so effective:
* Intact management teams went through the program. As a result, each team reached a group consensus on the barriers to change and how best to attack them.
* Participants considered both the hard barriers to change (organizational structure, capabilities, and resources) and the soft (how the members of the team individually and collectively led--i.e., how they behave and spend their time).
* Attention was paid to the eternal leadership challenge of managing the short term and the long term simultaneously.
* The program created a new common vocabulary of change.
* Teams emerged from the program with the first draft of an action plan for instituting change in their individual businesses and there were mechanisms put in place to make sure that they delivered on it.
GE training change management
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