This link has been bookmarked by 11 people . It was first bookmarked on 25 Jun 2009, by Rafael Alvarado.
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10 Oct 09
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Performance reviews and training programs define the firm's expectations. Financial reward systems reinforce them. Memos and communications highlight what's important. And senior leadership actions — promotions for people who toe the line and a dead end career for those who don't — emphasize the firm's priorities.
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Now the head of the firm wanted to change the rules mid-game.
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We tend to conform to the behavior of the people around us.
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If you want to change the culture, you have to change the stories.
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- Do dramatic story-worthy things that represent the culture we want to create. Then let other people tell stories about it.
- Find other people who do story-worthy things that represent the culture we want to create. Then tell stories about them.
To start a culture change all we need to do is two simple things:
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21 Sep 09
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19 Aug 09
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22 Jul 09
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14 Jul 09
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06 Jul 09
Hutch CarpenterPerformance reviews and training programs define the firm's expectations. Financial reward systems reinforce them. Memos and communications highlight what's important. And senior leadership actions — promotions for people who toe the line and a dead end career for those who don't — emphasize the firm's priorities.
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03 Jul 09
Christy TuckerA story about changing an organizational culture through stories. The stories we tell show what's important; telling new stories shows new priorities.
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27 Jun 09
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Do dramatic story-worthy things that represent the culture we want to create. Then let other people tell stories about it
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Find other people who do story-worthy things that represent the culture we want to create. Then tell stories about them.
- 2 more annotations...
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if you want managers and employees to communicate more effectively, stop checking your computer in the middle of a conversation every time the new message sound beeps. Instead, put your computer to sleep when they walk in your office.
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Or if you're trying to create a more employee-focused culture, instead of making the bride work on her wedding day, give her the week off.
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26 Jun 09
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25 Jun 09
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