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The Real Secret of Thoroughly Excellent Companies
10:21 AM Wednesday March 18, 2009
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At a well-known five-star hotel, I asked if I could extend my checkout time by two hours. I was told no; the hotel was full. Unless I paid for a half day; then they'd accommodate m
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The Real Secret of Thoroughly Excellent Companies
10:21 AM Wednesday March 18, 2009
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