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Do You Really Know What Your Employees Think? - The Diigo Meta page

blogs.harvardbusiness.org/...you_really_know_what_your.html - Cached

This link has been bookmarked by 2 people . It was first bookmarked on 22 Jul 2009, by Lawrence Liu.

  • 22 Jul 09
    bertrandduperrin
    Bertrand Duperrin

    Corporate leaders do not need to hire pollsters but they do need to be more cognizant of the impact of their messages. Most managers are very good at giving messages; following up with repeated iterations is more of a challenge, but a greater challenge is often gauging the effect of the message. We see this most evidently during organizational transformation efforts. There is a lot of energy and enthusiasm expended in getting the word out about the "big change" but relatively little follow up in terms of listening and evaluating impact. To address this, consider these suggestions when crafting your next communication plan.

    communication message corporatecommunication feedback fee