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New research: B2B buyers have very high social participation - The Diigo Meta page

blogs.forrester.com/...new-research-b2.html - Cached

This link has been bookmarked by 15 people . It was first bookmarked on 23 Feb 2009, by Marcelo Negrini.

  • 18 May 09
    tacanderson
    Tac Anderson

    Some highlights from this research (start by looking at the right two columns):

    * 91% of these technology decision-makers were Spectators -- the highest number I've ever seen in a Social Technographics Profile. This means you can count on the fact that your buyers are reading blogs, watching user generated video, and participating in other social media. Note that 69% of them said they were using this technology for business purposes.
    * Only 5% are non-participants (Inactives).
    * 55% of these decision-makers were in social networks (Joiners) -- despite as mature businesspeople and not college students, you'd think they'd be participating a lot less.
    * 43% are creating media (blogs, uploading videos or articles, etc.) and 58% are Critics, reacting to content they see in social formats. Again the numbers are very high compared to other groups we've surveyed, and again the level of participation for business purposes is also very high.

    B2B social Forrester networking IT research

  • 30 Apr 09
    m1rich
    Rich Occhionero

    New research: B2B buyers have very high social participation

    B2B social Forrester research networking

    • New research: B2B buyers have very high social participation
      • Some highlights from this research (start by looking at the right two
        columns):


        • 91% of these technology decision-makers were Spectators -- the highest
          number I've ever seen in a Social Technographics Profile. This means you can
          count on the fact that your buyers are reading blogs, watching user generated
          video, and participating in other social media. Note that 69% of them said they
          were using this technology for business purposes.
        • Only 5% are non-participants (Inactives).
        • 55% of these decision-makers were in social networks (Joiners) -- despite as
          mature businesspeople and not college students, you'd think they'd be
          participating a lot less.
        • 43% are creating media (blogs, uploading videos or articles, etc.) and 58%
          are Critics, reacting to content they see in social formats. Again the numbers
          are very high compared to other groups we've surveyed, and again the level of
          participation for business purposes is also very high.
        • Note that buyers use social technology but don't rate it highly in terms of
          its influence on their buying decisions. This, despite the fact that count on
          peers' opinions to make decisions. I think this reflects that people haven't
          gotten used to this sort of information as a key input in buying decisions. This
          will change, especially as better applications come on line.
        • Social applications should be integrated into other marketing. For example,
          National Instruments
          makes technical content from its customer community central in its marketing
          activity -- this is a model other B2B sellers should follow.
        • Reach out to people by role -- people with the same job description form
          natural communities. This is a technique IBM SOA marketer Sandy
          Carter
          has described in her book "The
          Language of Marketing 2.0
          "
  • 24 Mar 09
  • 09 Mar 09
  • 08 Mar 09
  • 02 Mar 09
    rusticus80
    Christoph Schmaltz

    What does this mean for you? If you're a B2B marketer and you're not using social technologies in your marketing, it means you're late. We've seen a lot of excellent activity here from the likes of Dell and National Instruments (both won Forrester Groundswell awards) but a lot of the blogs, communities, and other social outreach from business to business companies is less than mature, to say the least. This is your chance to stand out. Take this report and show it to your boss to convince her that it's time to get started.

    The report includes some good recommendations for B2B buyers, including the following:

    * Note that buyers use social technology but don't rate it highly in terms of its influence on their buying decisions. This, despite the fact that count on peers' opinions to make decisions. I think this reflects that people haven't gotten used to this sort of information as a key input in buying decisions. This will change, especially as better applications come on line.
    * Social applications should be integrated into other marketing. For example, National Instruments makes technical content from its customer community central in its marketing activity -- this is a model other B2B sellers should follow.
    * Reach out to people by role -- people with the same job description form natural communities. This is a technique IBM SOA marketer Sandy Carter has described in her book "The Language of Marketing 2.0"

    B2B social networking forrester

  • 27 Feb 09
      • Some highlights from this research (start by looking at the right two columns):



        • 91% of these technology decision-makers were Spectators -- the highest number I've ever seen in a Social Technographics Profile. This means you can count on the fact that your buyers are reading blogs, watching user generated video, and participating in other social media. Note that 69% of them said they were using this technology for business purposes.
        • Only 5% are non-participants (Inactives).
        • 55% of these decision-makers were in social networks (Joiners) -- despite as mature businesspeople and not college students, you'd think they'd be participating a lot less.
        • 43% are creating media (blogs, uploading videos or articles, etc.) and 58% are Critics, reacting to content they see in social formats. Again the numbers are very high compared to other groups we've surveyed, and again the level of participation for business purposes is also very high.
    • buyers use social technology but don't rate it highly in terms of its influence on their buying decisions.
    • 2 more annotations...
  • 26 Feb 09
  • 25 Feb 09
  • socialized
    Mark Hinkle

    B2B buyers are using Social Media to make buying decisions. Huge numbers.

    B2B social networking

  • 24 Feb 09
  • 23 Feb 09