refreshingly simple... I can see this being a good basis for a discussion. especially if you structured it as layers... (eg: start with listening. then consider X/Y... )
Forrester's corporate clients approach us all the time to ask "Should I do a blog?" or "Should I start a community?" or other similar questions. Wrong questions. Or at least the wrong place to start
Would you like to comment?
Join Diigo for a free account, or sign in if you are already a member.