Knowledge Jolt with Jack: Social bookmarking and knowledge management - The Diigo Meta page

• 28 Aug 07
  

  Maggie Tsai

  knowledge management social_bookmarking

  • the changing nature of knowledge work."  Essentially, k-work is going through the shift that KM advocates have been discussing for some time: collaborative, ad-hoc teams with a greater focus on experience, insight and context.  This is running into the wall of the way things have always been done within the enterprise and the wall of "stuff" that workers generate (information overload).
  • Ajay also trotted out the tired statistic that knowledge workers spend 20-30% of their time "searching" for information.  Usually it is assumed that is time that could be spent more effectively doing other stuff.  I don't buy it.  Isn't most of the fun of doing knowledge work the finding and discovering new or interesting materials?  Sure, social search and other improvements can improve the speed / focus with which I find stuff, but I doubt the amount of time looking will reduce much.

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