This link has been bookmarked by 16 people . It was first bookmarked on 11 Aug 2008, by Dave Coleman.
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purple-er -...in UI design it’s important to understand that what a user says and what a user is telling you can be two different things. With example.
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rampionThe important thing though is that I never implemented the number one feature request... I didn’t ignore their requests, but I didn’t go ahead and implement them without understanding the root cause of their requests.
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Ryan Ozawain UI design it’s important to understand that what a user says and what a user is telling you can be two different things. It is rare that a user outright lies for no reason. There is almost always a root cause for what your users are saying.
gui userexperience userinterface feedback testing developers games programming deliciousimport
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11 Aug 08
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