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Bona tempora volvantur--by Guy Kawasaki: The Art of Customer Service - The Diigo Meta page

blog.guykawasaki.com/...the_art_of_cust.html - Cached

Page Comments

  • djpblog
    David P on 2006-08-06
    The Art of Customer Service
  • sarame
    sara on 2007-01-04
    1. Start at the top. 2. Put the customer in control...

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