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bertrandduperrin
Bertrandduperrin bookmarked on 2008-05-18 KPO outsourcing knowledge knowledgeeconomy knowledgeworkers india

KPO is a new phenomenon that is picking pace in India. It is "Knowledge Process Outsourcing". In simple words it is the upward shift of BPO in the value chain. Old BPO companies that used to provide basic backend or customer care support are moving up this value chain.\n"Unlike conventional BPO where the focus is on process expertise, in KPO, the focus is on knowledge expertise."

  • Knowledge Process Outsourcing (KPO) is where outsourcers do high-end “knowledge-based” work rather than doing mere backend processing
  • "KPO is the next step in the outsourcing pyramid

This link has been bookmarked by 2 people . It was first bookmarked on 18 May 2008, by Bertrand Duperrin.

  • 16 Jul 08
    luisalberola
    Luis Alberola

    kpo enterprise2.0 knowledge economy

  • 18 May 08
    bertrandduperrin
    Bertrand Duperrin

    KPO is a new phenomenon that is picking pace in India. It is "Knowledge Process Outsourcing". In simple words it is the upward shift of BPO in the value chain. Old BPO companies that used to provide basic backend or customer care support are moving up this value chain.\n"Unlike conventional BPO where the focus is on process expertise, in KPO, the focus is on knowledge expertise."

    KPO outsourcing knowledge knowledgeeconomy knowledgeworkers india

    • Knowledge Process Outsourcing (KPO) is where outsourcers do high-end “knowledge-based” work rather than doing mere backend processing
    • "KPO is the next step in the outsourcing pyramid

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