This link has been bookmarked by 2 people . It was first bookmarked on 15 Jun 2009, by enterprise2open links.
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Joy ShawI think I'm going to end up repeating myself again, but I'm not sure I can help it. One of the frustrations I have with the discussions that swirl around
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enterprise2open linksMeasurement isn't hard, but it requires work - I guess this holds true for getting to know more about the RoI of Enterprise 2.0.
Snip: "If you’re still saying to me that it’s too hard, that means that you don’t have the mechanisms in place to measure well, or you don’t have a handle on what you should be measuring because your goals aren’t clear, or you don’t know where that information lives inside your company. All of those are NOT an indication that measurement is hard. They’re an indication that you have some work to do to build the foundation for measurement."
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