SAP: Financials Are Rosy, But Trouble Is Brewing in the Ecosystem | Advice and... - The Diigo Meta page

• 19 Aug 08
  

  Dennis Howlett
  • "Maintenance is the most profitable part of the business," Ray Wang, a principal analyst at Forrester Research, has told me several times in the past.

    • 

      Dennis Howlett on 2008-08-19

      And - I believe - it is unsustainable.
  • When I talk to SAP users and CIOs, what they mostly harangue about is the complexity of installing the software and the herculean change-management efforts that are absolutely necessary, a complexity that SAP's own executives concede is real inside their customers' IT environments.

    • 

      Dennis Howlett on 2008-08-19

      THat's not really new but is it getting any better?
  • 2 more annotations...
  • • there are only so many enterprise customers, like Wal-Mart and Coca-Cola, that SAP can sell to.

      • 

        Dennis Howlett on 2008-08-19

        And the same doesn't hold true for Oracle?
    • when dissatisfaction with any product grows and grows, and when something new and better comes along, as is happening today with SaaS, cloud computing and Google apps, then customers will have no qualms ditching the past for something that is future ready.

      • 

        Dennis Howlett on 2008-08-19

        Much easier said than done!

Public Stiky Notes

• 
  Dennis Howlett on 2008-08-19
  And - I believe - it is unsustainable.
• 
  Dennis Howlett on 2008-08-19
  THat's not really new but is it getting any better?
• 
  Dennis Howlett on 2008-08-19
  And the same doesn't hold true for Oracle?
• 
  Dennis Howlett on 2008-08-19
  Much easier said than done!

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