What I found interesting about this list is that the various missions appeared to fall into two categories: Information Management (items 1-6) and Firm Management (items 7-9). Further, I left the discussion with the distinct sense that the knowledge managers engaged in Firm Management rather than Information Management were generally more optimistic about the impact and future of KM in their firms.
Would you like to comment?
Join Diigo for a free account, or sign in if you are already a member.