Vivitar DVR565HD high-def camcorder announced

Comments

• do you have a price for the vivitar dvr565hd camcorder as i have just bought one from the us have a felling i have been riped off thanks Posted by veronica shaw, uk
• I paid £48 plus £9.99 delivery on eBay from ecomcameras.co.uk around Christmas 2008.
  
  I'm quite impressed with its ease of use and video quality although the T/W/OK switch has recently fractured and jams.
  
  Attempting to organise a return by emailing support@vivitar.com just results in my emails being returned as 'server unavailable'.
  
  Although I feel capable of disassembling it and attempting my own repair I don't see why I should as it's still under warranty so I'm hoping that someone, on reading this, will offer an alternative contact for returns to Vivitar.
  Posted by Fred Sagen, UK
• My further investigations reveal that not only has the company that I bought the camera from ceased trading on eBay and is uncontactable at its email address (server unavailable etc) Vivitar went bankrupt last year and so has its parent company, Syntax-Brillian.
  In what appears to be a complicated game of "pass the parcel" the rights to the brand name Vivitar was acquired by Sakar but responsibilty for service issues appears to have been avoided like the plague.
  
  Ah, well. Now I know why it was such a bargain.
  
  So, [Thinks: "Where did I put my jewellers' screwdrivers?"]. Posted by Fred Sagen, UK